SideDoor - Furniture Shopping
Our DwellMix site is a portal for to-the-trade pieces shipped directly to you from the manufacturer! Typically to-the-trade pieces are purchased exclusively by trade professionals (i.e., interior designers) at wholesale and then resold to their clients at a markup. We are excited to offer trade furniture on our website to anyone!!
SideDoor is our partner that secures and fulfills your order and handles our logistics and customer service. Their team is amazing! SideDoor customer support can be contacted for questions or concerns about delivery and/or damages.
How does pricing work at SideDoor?
Prices shown have standard threshold delivery shipping costs already included. There are no additional shipping charges added at checkout unless you choose to add White Glove Delivery service.
What is standard threshold delivery?
Threshold Deliveries will be protected from the weather by placing them in the closest dry area (porch, garage, or inside the door of the dwelling). It does not include bringing your order inside or any assembly. For that, please add on the White Glove Delivery service during checkout.
DwellMix is not liable or responsible for purchases from clients visiting our site. SideDoor is a separate company.
What is white glove delivery?
White Glove Delivery includes bringing in the delivery to the desired room, unboxing, light assembly, and removal of all the packing material. Two flights of stairs are also included in this service.
They cannot take returns, cancellations, or exchanges, as items are shipped directly from the manufacturer. Therefore, all sales are final unless the product(s) is damaged in transit. Inspect all items immediately upon delivery. If a product is damaged, take photographs of the packaging and product and contact SideDoor customer service. The SideDoor team will arrange for a repair or for the manufacturer to send a new piece(s).
DwellMix is not liable or responsible for any purchases from clients visiting our site. SideDoor is a separate company.
For post-purchase questions, give SideDoor a call at (801) 508-4343